MarTech: What's Inside Salesforce's Agentforce 3?

Salesforce's Agentforce 3 is set to redefine visibility and control for businesses deploying AI agents. The latest version introduces an enhanced Command Center within Agentforce Studio, offering comprehensive observability and real-time analytics to monitor AI agent performance, escalate alerts, and optimize agent experiences.

Key updates include:

• Agentforce Command Center: Detailed dashboards and real-time alerts for monitoring agent interactions and performance.
• Model Context Protocol (MCP) Integration: Simplifies connectivity with enterprise tools through MuleSoft connectors and Heroku Managed Inference, supporting extensive MCP partnerships.
• Enhanced Atlas Architecture: Improved accuracy, reduced latency, and expanded global availability with new LLM integrations including Anthropic’s Claude Sonnet and Google's Gemini.
• Global Expansion and Multilingual Support: Deployment in new international regions and support for additional languages.

Wayfound is proud to partner with Salesforce as an observability solution integrated into Agentforce 3, helping enterprises maintain seamless AI agent supervision and management.

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