Wayfound is now an official Salesforce Monitoring Partner for Agentforce.
Never be in the dark about whether your AI Chatbots are acting according to your guidelines and goals. Wayfound is the always-on Manager reading 100% of transcripts in real time to assess interactions and alert you to what needs attention.
No-code guideline creation ensures Agents are compliant with their guardrails and business expectations. Business users can write, test, and deploy Agent Guidelines directly, saving 75% in development costs
No-code guideline creation ensures Agents are compliant with their guardrails and business expectations. Business users can write, test, and deploy Agent Guidelines directly, saving 75% in development costs
Wayfound reads 100% of interactions, scores every output, and alerts you immediately when a guideline is violated. Never miss an issue, and remediate instantly.
Wayfound reads 100% of interactions, scores every output, and alerts you immediately when a guideline is violated. Never miss an issue, and remediate instantly.
Wayfound’s Manager reads every customer interaction, and explains CSAT and user sentiment, then generates insights and suggestions for how to improve the customer experience. Go beyond visibility to explainability and improvement.
Wayfound’s Manager reads every customer interaction, and explains CSAT and user sentiment, then generates insights and suggestions for how to improve the customer experience. Go beyond visibility to explainability and improvement.