Guide for Salesforce's Agentforce Sellers: Wayfound for Agent Supervision
Wayfound is your Partner for accelerating trusted Agentforce deployments and flex credit consumption. Wayfound's agent monitoring power ensures every Agentforce agent hits its business goals — safely, continuously, and at scale — so customers can move from pilots to production faster.
Official Salesforce Agentforce Partner
Gartner ‘Guardian AI Agent’
SOC 2 Type II - Certified
Why Wayfound Matters in Agentforce Deals
Customers want AI agents that deliver business improvements, not just experiments. Product leaders, line-of-business leaders, CISOs, and Risk leaders ask: “Can I trust this agent to perform safely and align with our goals?” Without proof of effective and safe performance, Agentforce deals can stall or shrink. Wayfound gives your customers an independent, enterprise-grade agent supervision solution to accelerate Agentforce adoption, expansion, and success.
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Boosting the Agentforce Advantage
Centralized Hub for Goal-Based Performance + Safety Supervision:
- Move Pilots to Production and Consumption – Reduces go-live cycle times to activate new, flexible-credit consumption pricing.
- Business Goal Focus – Designed for business and product owners to monitor how well each agent delivers against objectives.
- Guardrails & Policy Controls – Enforces compliance, brand standards, and safety across all Agentforce and third-party agents.
- Performance Scorecards & Benchmarks – Shows success rates, action failures, compliance, and user satisfaction metrics.
- Guided Remediation – Recommends improvements (to prompts, workflows, data use, etc.), send risk alerts, and provides sandboxes to iterate and optimize agent effectiveness.
What Wayfound Brings to Agentforce Sellers
Why include Wayfound in your customer discussions?
- Shorter sales and go-live cycles: Proactively address concerns by including the industry's first and leading solution for performance supervision, continuous improvement, and safety.
- Bigger deals: Help your customers expand beyond pilots by delivering the confidence to move more agents to production.
- Business-adoption-ready: Non-technical users can monitor and address agent performance directly, reducing the expenses of developer team time.
- Stronger ROI story: Wayfound's benchmarking and scorecards make Agentforce's value clear for executives.
Key benefits:
- AI Compliance Monitoring: Easily enforce guidelines and standards with intuitive rules.
- Real-time Alerts & Analytics: Instantly detect and correct AI agent errors, drift, and compliance risks.
- Performance Optimization: Use clear insights to quickly improve AI agent effectiveness.
Wayfound gives you the confidence to scale your AI initiatives safely and efficiently.
Unique Wayfound Advantages
- Native Agentforce Integration – announced with Agentforce 3 release
- Framework-Agnostic – supports all agent builders, LLMs, and third-party agents.
- Model Context Protocol (MCP) Server – simplifies integration with agents and LLMs.
- Gartner-Recognized Solution Category – “Guardian Agent” capabilities
- Built for Business Teams – non-technical users can monitor agent performance.
- Enterprise-Ready – SOC 2 Type II compliant; supports multi-agent workflows; audit-ready.
Wayfound Proof
- 80% decrease in AI agent supervision costs
- 30% faster human-in-the-loop approvals
- 100% of transcripts and actions monitored and scored
From customer Sauce Labs: In just a few months, Wayfound helped them close chatbot knowledge gaps by >30% and guideline violations dropped from 7.4% to 1.0%
Key benefits:
- AI Compliance Monitoring: Easily enforce guidelines and standards with intuitive rules.
- Real-time Alerts & Analytics: Instantly detect and correct AI agent errors, drift, and compliance risks.
- Performance Optimization: Use clear insights to quickly improve AI agent effectiveness.
Wayfound gives you the confidence to scale your AI initiatives safely and efficiently.
For Agentforce Decision Makers:
- For risk & compliance: Wayfound is an independent AI agent supervision solution to provide guardrails, audit trails, and enterprise-grade assurance.
- For executives: Wayfound ensures and proves Agentforce agents meet business goals while operating safely, without burdening developers for performance oversight.
- For technical buyers: Wayfound plugs into Agentforce and other frameworks to independently supervise and improve agents at runtime and offline, without burdening dev teams.
FAQs
Questions? We have answers.
Yes, Wayfound will be at the Agentforce pavilion, and we have several presentations planned in the Agentforce theater area. We also have 1:1 dedicated meeting space and opportunities to talk to some of our customers. Contact us if you will be at the event, and let’s meet IRL!
Wayfound is Salesforce’s trusted Agentforce partner that ensures AI agents continuously perform to meet business goals and objectives—while operating safely, with guardrails, benchmarking, and guided improvements.
Suggestion for clarity: Wayfound helps you accelerate deal cycles, expand customer adoption, and grow Flex Credit consumption—while strengthening ROI stories and retention.
Business leaders, product owners, Risk/Compliance, CISOs, and AI Ops leaders who demand performance proof, ROI, and safe operations.
No. Wayfound complements Agentforce by supervising, benchmarking, and improving agents.
Because it ensures agents meet business goals safely, giving customers confidence to scale Agentforce deployments to bring more value to the enterprise.