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Business Wire: Salesforce Launches Agentforce 3, Addressing Visibility and Control for AI Agents

June 23, 2025

Salesforce has unveiled Agentforce 3, a major upgrade aimed at solving key obstacles—visibility and control—that enterprises face when scaling AI agents. This release provides enhanced oversight, seamless interoperability, and optimized agent performance to help businesses realize the full potential of AI-powered digital workforces.

Highlights of Agentforce 3 include:

  • Agentforce Command Center: Complete observability solution with real-time monitoring, analytics, and actionable insights.
  • Built-in MCP Integration: Effortlessly connects with third-party tools like AWS, Google Cloud, and PayPal, significantly streamlining interoperability.
  • Advanced Atlas Architecture: Provides superior performance, reduced latency, and increased reliability, supporting hosted large language models like Anthropic’s Claude.
  • Expanded Industry Solutions: Includes over 100 pre-built, industry-specific actions and flexible pricing options.
  • Global and Multilingual Capabilities: Wider international presence and extensive language support.

Leading organizations including PepsiCo, Engine, and Grupo Globo are already leveraging Agentforce 3 to drive substantial productivity gains, operational efficiency, and improved customer engagement.

Read the full article on Business Wire

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